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5 Common Mistakes Local Businesses Make on Google My Business (And How to Fix Them) In today’s digital marketplace, your Google My Business (GMB) profile
December 18th, 2023:
Thrive Management, a leader in customer relationship management, is excited to announce its strategic partnership with Birdeye, an innovator in customer experience technology.
Unlock the full potential of your Google Business Profile with captivating photos! Discover 30 types of images that can significantly boost your local business’s online appeal and drive customer engagement.
Navigating the world of local search can be challenging, especially when tools like Google Maps and Google Local Finder seem to overlap in functionality. However, understanding the nuances between them can be the key to optimizing your local search strategy.
Navigating the HIPAA Hurdles: Best Practices for Responding to Patient Reviews
As a healthcare provider, it’s important to be mindful of the information you share when responding to patient reviews. In the United States, the Health Insurance Portability and Accountability Act (HIPAA) outlines strict guidelines for handling patient information, and these guidelines extend to online reviews.
Did you know that online reviews of your business, products and or services not only have the power to influence consumer decisions but can strengthen a company’s credibility? Simply informing your target audience of the availability of a product or service no longer cuts it in today’s world. Consumers also crave knowledge from first-hand experiences. Furthermore, your business can gain valuable insights by utilizing customer reviews. For example, you can refine your marketing strategies and improve your services based on the feedback they provide.
Did you know that Google has recently confirmed that responding to reviews improves your Local SEO? That’s great news for small to mid-size organizations that are looking to get a foothold in the marketplace, and or are looking to expand into new territories. According to Google Support, it’s important to “respond to reviews that users leave about your business. When you reply to reviews, it shows that you value your customers and their feedback. High-quality, positive reviews from your customers can improve your business visibility and increase the likelihood that a shopper will visit your location.”
Did you know that online presence is the key to marketing your business in the current digital age? A fast and simple way to build an online presence is through Google Reviews. In fact, Google Reviews is a key marketing tool that can either make or break your business. Positive online reviews not only tip the scale in your favor in the minds of consumers, they also go a long way in helping your business website rank higher in the Google search engine results. The bottom line is that the more positive Google Reviews you receive the better off your business will be.
Online reviews of your products and or services are incredibly important for your business. The bottom line is that people like to talk about their experiences with the companies and organizations that they do business with. That talk, in the form of online reviews, helps other people to decide if they want to conduct business with your company or organization. In fact, consumers rely on online reviews when choosing everything from where to eat dinner to which sneakers they are going to purchase.
Online reputation marketing has become an important element of customer acquisition and retention. With the power of customer feedback and social media, more and more brands are paying attention to what their customers are saying. Today, companies that implement reputation marketing solutions enjoy long-term growth and success.
One of the most basic and time-tested forms of marketing is word of mouth marketing. The bottom line is that what customers have to say about your business carries far more weight than what you have to say about your business. It simply doesn’t matter how wonderful your products, services and messaging may be. If the masses like it they will spread the word. On the other hand, if he masses don’t like it, they will also spread the word. Google, the master of the search engine universe, knows this all too well. In essence, Google knows that your customers truly value customer reviews because it’s the modernized version of word of mouth marketing.
Google Reviews Help Rank Your Website Higher In The Google Rankings.
Prior to the digital revolution, word of mouth was a key factor that went a long way in determining the fate of most businesses. The bottom line is that if consumers had good things to say the business would usually thrive. On the other hand, if consumers had negative things to say the business would typically fail. Word of mouth still has a tremendous impact on the overall success or failure of your business. However, it has taken on a different form in recent times. Back in the old days people would spread the word about companies they did business with verbally.
It simply doesn’t matter what type of business that you own or manage. In the current day and age building your online reputation is incredibly important. According to leading experts, it’s even more important than building your offline reputation. This is due to the fact that the Internet is typically the first place that your customers or clients turn to when they need information about your products or services. That information includes researching your organization in order to learn more about your business.
The reputation of your business can easily make the difference between selling your products and or services and losing those sales to the competition. If your online ratings and reviews are less than perfect, you could use some help with both reputation management and review management. Thanks to the digital revolution, a potential customer or client can check your ratings and reviews online within a few minutes on their computers, tablets, and smartphones. That means a simple click of the mouse, or tap on the screen is all it takes for your potential customers or clients to see what others think about your business.
HOW TO GENERATE MORE PATIENT REVIEWS FOR YOUR HOSPITAL OR PRACTICE. Patients are looking up doctors and dentists, clinics and hospitals online to make the best decisions for their health. According to a 2019 PatientPop survey, 74.6 percent of consumers leveraged digital platforms to find out more about healthcare professionals. In 2021, this trend is still rising, so you could either ignore patient reviews and healthcare reputation management or use them to grow your practice and beat the competition.
Knowing how to get online reviews for your business resourcefully is a key to staying competitive in the digital age. There are several tactics to ensure you’ll snag more ratings and feedback when you ask for reviews. Of course, one example never gets old – and that is requesting reviews at the right time.