Google Will Rank Your Website Higher If You Respond To Reviews
Did you know that Google has recently confirmed that responding to reviews improves your Local SEO? That’s great news for small to mid-size organizations that are looking to get a foothold in the marketplace, and or are looking to expand into new territories. According to Google Support, it’s important to “respond to reviews that users leave about your business. When you reply to reviews, it shows that you value your customers and their feedback. High-quality, positive reviews from your customers can improve your business visibility and increase the likelihood that a shopper will visit your location.”

Share This Post

Marketing experts have known all along that consumers rely on online reviews when making both small and large purchasing decisions. Professionals in the field of marketing are also well aware of the fact that positive online reviews will help your website rank higher on the Google search engine. However, we’ve only recently learned that responding to both positive and negative online reviews also help your website rank higher on Google. That works hand in hand with online reputation management. In essence, responding to online reviews is a must for every organization.  


The vast majority of consumers form their first impression of your company based on online reviews. If you take the time to thank your satisfied customers or clients for posting positive online reviews, it goes a long way in showing that you care about customer service. The same holds true when responding to customers or clients that are not happy with your products and or services. Your response shows that you’re trying to fix the issues in order to improve their overall experience with your business. That can go a long way in turning an unhappy customer/client into a happy customer/client.  It also goes a long way in showing new customers how you handle upsets.  Believe it or not, negative reviews are read before positive reviews and your response to those reviews is just as important. 


The majority of unhappy customer/client reviews expect you to respond and react positively as long as you provide them with an equitable solution. In addition, responding to negative reviews and solving issues will increase the number of customers or clients who will recommend your organization to their contacts. People know that you are bound to make mistakes. It’s how you rectify those mistakes that count the most. Responding to online reviews shows Google that you truly value your customers or clients. It also shows Google that you truly value the feedback that they leave about your business. Google’s job is to provide their customers with the highest quality results for their searches. That means that one of the ranking factors Google uses is based on how happy you make your customers or clients. The happier they are the higher your website will rank. Responding to online reviews will go a long way in making and keeping your customers or clients happy. In turn that will make Google happy with you and your business, which is good for your business and your bottom line.  


Thrive Online Reputation Management provides businesses with a turnkey service that not only generates positive reviews, but we also respond to all negative and positive reviews for you. It also attracts more customers or clients. It truly matters what people are saying about you online. We can help ensure that they are saying good things about your business. Please contact us today for more information. We look forward to working with you.

Curious to hear how Thrive Reviews
can help your business?

Avoid Feeling Overwhelmed: Use Thrive Reviews To Make It Easy

Gathering reviews for your business doesn’t have to be stressful. Avoid feeling overwhelmed you can follow the example of many companies and use an online reputation management tool, such as Thrive Reviews, to help you quickly build your positive reviews to attract more customers.

Thrive Reviews helps many types of businesses simplify and improve the process of asking for and responding to reviews. Thrive Reviews’ done-for-you system makes it easy on your employees to get reviews in the field, by email or text message and successfully manage and improve your business’ online reputation.

Hiring a professional online reputation service to gather reviews for your business can be vital for your future lead generation and ensuring more repeat customers.




Show Off Good Online Reviews

If you want to get more reviews on Google, show off the ones you have. If you get an excellent review from someone, go ahead and add it to your business website and social media sites. You will be encouraging other people to write great reviews so they can get the recognition they deserve.

Send Out Reminders Periodically

If you want to keep getting new reviews on Google, just keep sending out reminders. You can send emails, traditional letters or add links to your business cards letting people know where you want them to go leave reviews for you. You have to remember that the more reviews you have the more people will feel like they can trust you. It is a known fact that people feel better doing business with a company that has hundreds of reviews instead of a company that just has a few. Having a lot of reviews on Google will make you a trustworthy and credible business.

Deal With All of Your Feedback

It is important to deal with all of your feedback in the right way. Positive feedback should always be liked and appreciated. Negative feedback can serve as a lesson. If something was done wrong at your company, you can learn about it and try to fix it. Just by responding to negative feedback, you are showing your clients that you care about their opinion. If you can fix problems, go ahead and do so. Then ask for an updated review. Most people will be more than happy to update a bad review if you worked to remedy the issue.

Offer Incentives

If you want to have the most reviews possible, offer incentives to both your clients and your employees. For example, you can offer a discount to all of your clients who can prove they left a review for you. You can also entice your employees to work hard for reviews by having a contest and giving away prizes to those who get your company the most reviews. By working hard to get more reviews on Google, you can enjoy watching your ranking rise.

Online Reviews Will Help You Gain Business

If you want to have a business that’s continuously growing, keep inviting people to add more reviews on Google. The more reviews you have, the easier your website will be to find when people are searching for what you have to offer online. Honest reviews can let people know about you before they decide to hire you. They can be a credible way to get new clients and can help you keep a good relationship with your past clients.

Curious to hear how Thrive Reviews
can help your business?

More Case Reviews

Avecina Medial Urgent Care

Urgent Care Case Study

Case StudyUrgent Care Increased Google Reviews By 420% And Secured #1 Spot On Google Maps In Just A Year Challenge This Florida-based company manages and

Read More »
Watch Demo Book A Time