Does Your Business Need Help With Reputation Management And Review Management?
The reputation of your business can easily make the difference between selling your products and or services and losing those sales to the competition. If your online ratings and reviews are less than perfect, you could use some help with both reputation management and review management. Thanks to the digital revolution, a potential customer or client can check your ratings and reviews online within a few minutes on their computers, tablets, and smartphones. That means a simple click of the mouse, or tap on the screen is all it takes for your potential customers or clients to see what others think about your business.

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The bottom line is that the reputation of your business can make or break your entire organization. The good news is that the proper reputation management Reputation Management Software and review management service can help your business thrive let alone survive. So, what exactly is reputation management and review management and how do they work? Reputation management is a comprehensive business strategy that is built around producing a positive public perception about your business. The process of reputation management includes monitoring your business’s reputation, and addressing any and all customer or client feedback that can damage your reputation.

It also includes utilizing strategies that not only solve issues, but also go a long way in preventing damage to your company’s reputation. Reputation management works by both monitoring and managing your business’s reputation across the Internet while making certain that your organization is appropriately represented. A good reputation management program will ensure that your potential customers or clients are left with a positive impression of what your business is and what it does. Review management has the same ultimate goal, however the approach is different.

That being stated, both reputation management and review management are equally important and should be utilized in conjunction with each other. So, what exactly is review management? In essence, review management is a business strategy that centers on analyzing, monitoring, and responding to reviews about your business. It also helps generate positive reviews across numerous review-based websites online. The goal of review management is to help your company’s overall marketing strategy in order to increase the general performance of your business.

Did you know that according to a recent study approximately 72% of consumers would not take action regarding buying decisions before they read reviews? In addition, approximately 94% of consumers claim that a negative review has convinced them to avoid purchasing products and or services from businesses. If you own or operate a small to mid size business, or are in charge of branding for a large corporation it’s important to know that your online reviews will play an important role that directly affects the reputation of your organization. It also has a direct impact on your revenue.

Thrive Online Reputation Management provides businesses with a turnkey service that not only generates positive reviews; it also attracts more customers or clients. It truly matters what people are saying about you online. We can help ensure that they are saying good things about your business. Please contact us today for more information. We look forward to working with you.

Curious to hear how Thrive Reviews
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Avoid Feeling Overwhelmed: Use Thrive Reviews To Make It Easy

Gathering reviews for your business doesn’t have to be stressful. Avoid feeling overwhelmed you can follow the example of many companies and use an online reputation management tool, such as Thrive Reviews, to help you quickly build your positive reviews to attract more customers.

Thrive Reviews helps many types of businesses simplify and improve the process of asking for and responding to reviews. Thrive Reviews’ done-for-you system makes it easy on your employees to get reviews in the field, by email or text message and successfully manage and improve your business’ online reputation.

Hiring a professional online reputation service to gather reviews for your business can be vital for your future lead generation and ensuring more repeat customers.




Show Off Good Online Reviews

If you want to get more reviews on Google, show off the ones you have. If you get an excellent review from someone, go ahead and add it to your business website and social media sites. You will be encouraging other people to write great reviews so they can get the recognition they deserve.

Send Out Reminders Periodically

If you want to keep getting new reviews on Google, just keep sending out reminders. You can send emails, traditional letters or add links to your business cards letting people know where you want them to go leave reviews for you. You have to remember that the more reviews you have the more people will feel like they can trust you. It is a known fact that people feel better doing business with a company that has hundreds of reviews instead of a company that just has a few. Having a lot of reviews on Google will make you a trustworthy and credible business.

Deal With All of Your Feedback

It is important to deal with all of your feedback in the right way. Positive feedback should always be liked and appreciated. Negative feedback can serve as a lesson. If something was done wrong at your company, you can learn about it and try to fix it. Just by responding to negative feedback, you are showing your clients that you care about their opinion. If you can fix problems, go ahead and do so. Then ask for an updated review. Most people will be more than happy to update a bad review if you worked to remedy the issue.

Offer Incentives

If you want to have the most reviews possible, offer incentives to both your clients and your employees. For example, you can offer a discount to all of your clients who can prove they left a review for you. You can also entice your employees to work hard for reviews by having a contest and giving away prizes to those who get your company the most reviews. By working hard to get more reviews on Google, you can enjoy watching your ranking rise.

Online Reviews Will Help You Gain Business

If you want to have a business that’s continuously growing, keep inviting people to add more reviews on Google. The more reviews you have, the easier your website will be to find when people are searching for what you have to offer online. Honest reviews can let people know about you before they decide to hire you. They can be a credible way to get new clients and can help you keep a good relationship with your past clients.

Curious to hear how Thrive Reviews
can help your business?

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