Messaging Service

Drive higher responses rates with text campaigns

Connect one-on-one or reach thousands of customers in one go, via their preferred channel – text messaging.

Create, send, and respond to texts from a single inbox


Increase conversion rates by sending messages that boast a 99% open rate.


Send automated, personalized, and time-saving texts at scale.


Request reviews, referrals, and surveys via text – all from one intuitive dashboard.

Mass texting

Promote sales and engage customers

Send personalized texts to multiple contacts at once to promote special offers and keep customers engaged and informed.

MMS Texting

Promote sales and engage customers

A picture is worth a thousand characters. Enrich your texts and boost engagement by including images, emojis, GIFs, or PDFs.

Text Campaigns

Get more reviews and referrals via text

Ask customers for feedback anywhere, anytime with custom campaigns to solicit feedback, reviews, and referrals.


Trigger text campaigns

Put your text marketing on autopilot with automated messages based on various triggers.


Send personalized promotions

Segment your audience by location, products purchased, and other criteria – then tailor your texts to maximize response rates and engagement.


Save time with templates

Use tailor-made templates to announce new products, promote events, share special offers, and more.

Two-way texting

Converse 1:1 via text

Re-engage contacts that don’t respond to calls or emails and have 1:1 conversations with those who do.

Unified Inbox

Read and respond from one inbox

Get one view of conversations via text, social media, webchat, and Google conversations all in one inbox – then assign messages to team members who can follow up.

Landline Texting

Text from your landline

Don’t be mistaken as spam. Send and receive text messages using your official business phone number or a registered 10DLC number.


Comply with texting best practices

Meet texting best practices and minimize disruption to customers by sending campaigns only during business hours and with frequency limits.

Mobile App

Respond to texts on the go

Manage your entire SMS marketing and two-way conversations anytime, anywhere from the Birdeye Mobile App.


Analyze text campaign data

Get real-time data on deliveries and clicks.Track the number of campaigns by month, quarter, year, and campaign type.


Use the apps you love

Import contacts from your CRM and sync customer data with Birdeye’s 3,000+ integrations. Track lead behavior to send smarter messages that turn prospects into customers.

Thrive Reviews outranks
the competition

Solutions for every industry

We have been working with the Thrive Reviews program for years. I cannot say enough good things about this group. They have helped us tremendously with sharing our great reviews from our patients. I highly recommend working with this team and having them manage the review process from customers.”

Atlanta Dental Center

Atlanta Dental Center

We have been using Thrive reputation Management Software and service for almost a year now and the experience has been amazing, Darren offers the best customer service and I would highly recommend using Thrive Reputation Management Software.”

Avecina Medical 

Avecina Medical

“We switched to Thrive because customer experience is paramount in a business where reputation is everything.”

Stonecreek Communities

Stone Creek Communities

“Thrive’s AI has helped us monitor customer sentiment and evolve our business to meet their needs.”

Universal Windows Direct

Universal Windows Direct

“Thrive’s customer support is amazing. They created a seamless onboarding experience for all 450 of our locations.”



“3 years later, and my firm is still finding value from Birdeye reviews, surveys, and messaging.”

All Family Law Group

All Family Law Group

“Thrive equipped us with a scalable solution to enhance our customer experience.”


Title Max

“With Thrive, we’ve turned customer experience insights into opportunities to build trust and credibility.”

Strickland Brothers
10 Minute Oil Change

Strickland Brothers

“The ability to reach out to each website visitor and answer questions wherever I am, at any time of day is a total game-changer.”


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