Thrive Reviews

Rank higher in local
search with more
Google reviews

Unified inbox for 2-way texting
Reply to messages from Google My Business & Facebook
Initiate and archive conversations
Receive emails alerts and push notifications
Address missed calls with Receptionist
Meet customers face-to-face with Video Chat
Collaborate with Teams
Scan how your business appears online
Update your business listings across 50+ sites
Share videos, photos, business hours on 50+ sites from one dashboard
Review monitoring
Monitor reviews from 250+ sites from one dashboard
Receive instant or daily review alerts via email or SMS
Set alerts based on review rating, review source, keywords
Review generation
Automatically get new reviews via SMS, MMS, email, website, kiosks, mobile app
Get new reviews on third party review sites or your own website
Integration with 1000+ apps, CRMs, PMSs
Direct Google Reviews - private API integration with Google
Create and track reviews goal on individual or all review sites
Review Management
Respond to reviews on third-party sites directly from one dashboard
Review Response Templates
Auto-respond to reviews
Automatically flag reviews with spam or slander
Bulk review management using review tagging and ticketing
Tag employees to reviews to manage performance
Review Response Service 
Our professionally trained, US based writers will respond to ALL your online reviews within 24 hours 
Review responses will be salted with Keywords to help you rank higher in search engines  
Responding to reviews fast helps search rankings  
Review Marketing
Birdeye business profile showcasing business information, and reviews.
Birdeye business profile ranks on Google search
Birdeye business profile is included in Google knowledge panel
Google seller ratings: Display 5-star ratings in Google Adwords campaigns
Showcase reviews on your business website via iFrame or API
Auto-share reviews on Facebook and Twitter
Take video reviews on mobile app, easily share on social media channels
Create campaigns for reviews, customer experience, surveys, promotions
Create automated workflows, drip or instant campaigns
Create custom HTML templates to match your brand and voice
End-to-end conversion funnel report
Convert website visitors into customers
Customized chat window to match your website
Enable chat for multiple websites and locations
Chat in real-time with customers while they are on your website
Automatically respond to frequently asked questions about your business
Get new leads by letting your customers refer your business to their friends
Easily send a request from the Birdeye dashboard or mobile app
Setup automated campaigns to send or schedule requests
Customers can choose how they refer your business - Text, Email, Facebook & Messenger
Customize the referral texts/emails, images, and landing pages
Track all the requests sent and shared
Get notified when you receive a lead and engage them instantly
Create surveys for customer, employee, product, brand experience
Mix and match multiple question types
Add advanced skip and display logic to increase question relevance
Distribute surveys via Email, SMS
Net Promoter Score (NPS) survey reporting
Include 3rd party review request within survey
Reply to survey respondent via email
Convert survey responses into service tickets
Role-based survey response alerts for locations and teams
Create support tickets from reviews, social mentions, surveys
Assign tickets to employees, track issue resolution
Receive email alerts for service ticket creation and updates
Advanced reporting to track ticket resolution
Customer feedback analysis using Natural language processsing
Understand what's working, what needs attention
Location analysis - understand relative operational performance
Create and manage custom categories and subcategories
Edit snippets - refine insights based on business priorities
Download insights as Excel / PDF reports
Benchmark performance vs. competitors at brand, location, product level
Access public review data for all your competitors
Compare reviews and ratings over time, by source, by category
Track brand mentions for your competitors on 30M+ sites
Competitive insights by theme, source, product
Reviews and ratings over time, by source, by location, by custom hierarchy
Customer satisfaction over time, by location
Net promotor score (NPS) for surveys, 3rd party reviews
Employee leaderboard
Visitors traffic report
Download reports in Excel / PDF
Mobile App
Create and manage customer database
Get new reviews - text reviews, image reviews, video reviews
Manage reviews, respond to reviews
Share reviews to social channels and business profile
View reports of reviews and ratings over time, by source, location
Enterprise Features
Role-based dashboards at corporate, regional, branch level
Custom hierarchy and filters - regions, locations, products, employees
Create your own user experience by integrating Birdeye's REST APIs
Setup custom user roles & role-based permissions
Execute bulk operations via UI or excel for 1000s of locations, users

93% of consumers say online reviews impact their purchasing decision. With Thrive Reviews, get more Google reviews and win over competitors.

How to get Google reviews from your customers

Automatically send review requests

Automatically send SMS or email review requests to your customers. Score new reviews directly on Google without any extra work.

Auto-promote reviews across the web

Thrive Reviews makes it easy for you to share your customer’s Google reviews across the web in one click.

Respond to customer feedback instantly

New review alerts give you the power to address negative feedback right away. Win back customer loyalty and attract new customers by solving problems quickly.

Get your business more Google reviews, automatically.

Thrive Reviews automates your review requests and customer feedback so that you can easily build a reputation on the review sites that matter most to you – like Google.

Automatically send review requests

Easily send review requests to all your customers: get new authentic reviews and listen to their feedback.

Rank higher on Google

Thrive Reviews displays all your reviews on a Google-indexed microsite, making you easier to find.

Integrate easily

Thrive Reviews works the way you do: easily integrate with over 300+ apps, CRMs, and PMSs.

The best stories have our customers in them

Avecina Medical  

Urgent Care

We have been using Thrive reputation Management Software and service for almost a year now and the experience has been amazing, they offers the best customer service and I would highly recommend using Thrive Reputation Management Software.

Innovative Animal Health

Darren and the team at Thrive are great to work with. not only is Thrive a great platform but makes reporting and provides great tools for building reviews.
Blackburg Denture & Implant Center 

Dental Practice

Thrive has been efficient, effective, and professional, in helping me sort out my Google business listings, which were in disarray.
Atlanta Dental Center 

Dental Practice

We have been working with the Thrive Reviews program for years.  I cannon say enough good things about this group. They have helped us tremendously with sharing our great reviews from our patients.  I highly recommend working with this team and having them manage the review process from customers.  Thank you for all that you do. 

Trusted by hundreds of companies

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